Before you begin your shopping experience, we urge you to read out terms & conditions with respect to cancellations, returns & refunds.
Once an order has been placed, currently there is no provision to cancel it. Please ensure you check your Order Details Prior To Confirming It JAIN CREATION Reserves The Right To Cancel An Order Due To An Error On The Site, Or A Stock Issue. If The Customer’s Credit Card Has Been Charged Prior To A Cancellation Of The Order From Our End, We Will Reverse The Charge. In the event you have made a purchase but do not wish to go ahead with the order, JAIN CREATION will issue a credit note which may be used against a future purchase on our website.
Returns and exchanges must be made within the guidelines in our Return Policy.
In case you wish to return merchandise we request you to send a detailed mail to firstname.lastname@example.org within 1-2 days of receipt of the product.
1. We will then send an update, if the return can be accepted we will mail a confirmation together with a return authorization form, this form and the mail will explain the procedure to return the product(s). If the reason of the return is due to mistake on our side, we promise to refund the full price of the returned merchandise.
2. You may now proceed to send the package back to us. It must reach us within 10 days for Domestic delivery and 15 days for International delivery.(Date considered is Date of Delivery)
3. JAIN CREATION is not liable to pay the return shipment charges
4. Exchange / Return Product(s) must be unused, unworn, unwashed, undamaged and un-customized i.e no saree finishing package must be added to merchandise
5. For Full Price Merchandise if the product does not reach us within 15 days from Date of Delivery, the product is not eligible for return.
6. For SALE Merchandise if the product does not reach us within 15 days from Date of Delivery, the product is not eligible for return.
7. If you wish to exchange the merchandise for another merchandise, please indicate the same. If the exchanged merchandise is of higher value.
8. difference in amount will have to be borne by the customer. In the event the exchanged merchandise is of lesser value, JAIN CREATIOn will issue a credit note against the balance amount.
9. We are unable to accept customized clothes such as custom stitched Products.